MRCOOL HVAC Solutions Price Match Policy
At MRCOOL HVAC Solutions, home of MRCOOL DIY Direct, the USA's most trusted MRCOOL dealer, we are committed to offering the best prices on MRCOOL products. We work tirelessly to ensure that our pricing remains competitive across the marketplace. If you find a lower price on the same item within six months of your purchase, we are happy to refund the difference to your original payment method. Our ongoing collaboration with suppliers guarantees that you are getting the best possible prices when shopping with us.
How to Request a Price Match:
If you find the same product listed for a lower price on another website, please email us the link to the same product on our site, as well as the competitor's link, so we can verify the price.
Price Match Conditions:
- The product must have already been purchased from our site before submitting a price match request.
- This policy does not apply to rebate programs, or promotional offers such as "buy three, get one free."
- The competitor’s item must be in stock at the time of the price match request.
- Competitors must be online-only retailers and cannot have a physical retail location, showroom, or warehouse.
- Wholesale, liquidation, auction, and distributor websites are excluded. Examples of ineligible sites include eBay, Costco, Liquidation.com, Overstock, Amazon, Home Depot, Lowes, and similar.
- The competitor must be an authorized dealer of the product you're inquiring about, per the manufacturer's guidelines.
- The price match only includes the product price and does not include sales tax.
We are confident in our pricing and dedicated to offering the best value on all MRCOOL products. Should you find a better deal, you can trust that MRCOOL HVAC Solutions will honor it, ensuring you always get the best deal available.