MRCOOL DIY Direct HVAC Price Match Policy
Price Match Guarantee
At MRCOOL DIY Direct, the USA’s most trusted MRCOOL dealer, we are committed to delivering the best possible prices on all MRCOOL heating and cooling products. Our team monitors the HVAC market daily to ensure our pricing is among the most competitive online.
If you find a lower advertised price on the same item within 6 months of your purchase, we’ll gladly refund the difference back to your original payment method. Thanks to our strong relationships with manufacturers and suppliers, you can shop with confidence knowing you're getting unbeatable value.
📧 How to Request a Price Match
Simply email us at contact@mrcooldiydirect.com with the following information:
- A link to the exact product listing on mrcooldiydirect.com
- A link to the lower-priced listing from the competitor’s website
Once we verify the details, we will issue your refund promptly if it qualifies.
✔️ Price Match Conditions
- The price match request must be submitted after your purchase has been made on our website.
- The item must be an exact match—including model number, specifications, and included components.
- Competitor’s product must be in stock at the time of your request.
- Price matches do not apply to rebates, flash sales, bundling deals, or "buy X, get Y free" promotions.
- We only match prices from legitimate online-only retailers. Competitors with physical storefronts, warehouses, or showrooms are not eligible.
- We do not match prices from wholesale clubs, auction sites, or liquidation outlets (e.g., eBay, Amazon, Costco, Overstock, Liquidation.com, Home Depot, or Lowe’s).
- Competitor must be an authorized dealer of the product in question, as verified by the manufacturer.
- Price match does not include sales tax or shipping—it applies only to the base product price.
Our Promise to You: We stand behind our pricing and the value we offer. If you find a better deal, rest assured that MRCOOL DIY Direct will honor it—so you never overpay for premium HVAC solutions.
