Terms of service

Terms of Service

Last Updated: 01/1/2025

This website is operated by The Salty Medic LLC, doing business as MRCOOL DIY Direct. Throughout the site, the terms “we”, “us”, and “our” refer to MRCOOL DIY Direct. By using our website and Services, including purchasing products, you agree to be bound by the following Terms of Service (“Terms”), along with any additional terms and policies referenced or linked here.

These Terms apply to all users of the Site, including visitors, customers, merchants, and content contributors. Please read them carefully before accessing or using our Site. If you do not agree with these Terms, you may not access the Site or use any of our Services.

1. Overview of Terms

By visiting our Site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms. This includes all policies referenced herein or available by hyperlink. These Terms apply to all users of the Site.

Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the Site after changes have been posted constitutes your acceptance of those changes. For significant updates, we will notify users through email or prominent on-site notifications.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have consented to allow your minor dependents to use the Site.

You agree not to use our products for any unlawful or unauthorized purpose and to comply with all applicable laws, including copyright laws. Any breach of the Terms will result in an immediate termination of your Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks and may undergo changes to conform to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, sell, or exploit any portion of the Service without our express written permission.

4. Accuracy, Completeness, and Timeliness of Information

We do not guarantee that the information on this Site is accurate, complete, or current. It is provided for general information purposes only and should not be relied upon as the sole basis for decision-making. Historical information may be included and is provided for reference only.

We reserve the right to modify the contents of this Site at any time but are not obligated to update any information. It is your responsibility to monitor changes.

5. Modifications to Services and Pricing

Prices for our products may change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

Prices do not include applicable taxes, which will be calculated and displayed at checkout based on your location.

We are not liable for any price changes, modifications, or discontinuations of Service.

6. Products or Services

Certain products or Services may be available exclusively online through the Site. These products may be limited in quantity and are subject to our Refund Policy.

We strive to display product colors and images as accurately as possible, but we cannot guarantee that your device's display will be accurate.

We reserve the right to limit sales of our products to specific geographic regions or individuals and may do so on a case-by-case basis. We may discontinue any product at any time without notice.

Certain items, such as electronic parts (e.g., control boards and modules), are final sale and not eligible for returns. Please refer to our Return Policy for more details.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. If changes to an order are made, we may attempt to notify you via email or phone.

You agree to provide current, complete, and accurate information for all purchases. You are responsible for updating your account and other information, including your email address and credit card details, to ensure we can complete your transactions.

Any attempt to place fraudulent orders or provide false information will result in the cancellation of the order and may lead to legal action.

8. Third-Party Tools

We may provide access to third-party tools, which we do not monitor or control. You acknowledge and agree that these tools are provided "as is" and "as available" without any warranties, representations, or conditions. Your use of third-party tools is at your own risk and discretion.

Before using third-party tools, users should review and agree to their respective terms and policies. MRCOOL DIY Direct is not responsible for disputes arising from third-party tools.

9. Third-Party Links

The Site may include links to third-party websites not affiliated with us. We are not responsible for the content, accuracy, or activities of third-party websites. Any interactions or purchases made through third-party sites are solely between you and the third-party.

Our Site may include affiliate links that generate a commission for us. This does not affect the prices you pay or our editorial independence.

10. User Comments and Submissions

If you submit comments, ideas, or other materials to us, you agree that we may, without restriction, use, edit, copy, or publish these submissions. We are under no obligation to maintain comments in confidence or respond to them.

You agree that your comments will not violate the rights of any third party, including copyrights or privacy rights. We are not responsible for any user-submitted content and assume no liability for any comments posted by users.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

12. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our Site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information without prior notice.

Customers are responsible for verifying that the product meets their specific requirements before purchase. We are not liable for issues arising from misinterpretation of product specifications.

13. Prohibited Uses

You are prohibited from using the Site or its content for any unlawful purpose or to violate any applicable regulations. This includes attempting to bypass security measures, introducing malicious software, or engaging in actions that disrupt the Site's operation.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted or error-free. The Service and all products are provided "as is" without any warranties, express or implied.

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products purchased from us.

We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, or governmental actions.

15. Indemnification

You agree to indemnify and hold harmless MRCOOL DIY Direct, its affiliates, and employees from any claims or demands resulting from your breach of these Terms or violation of any law.

16. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will still be valid and enforceable.

17. Termination

These Terms remain effective unless terminated by you or us. You may terminate by ceasing use of the Site. We may also terminate these Terms if you fail to comply with them.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States.

19. Changes to Terms

You can review the most current version of these Terms at any time on this page. We reserve the right to update or change these Terms by posting updates to our Site.

20. Contact Information

For any questions regarding these Terms, please contact us at:

Email: sales@mrcooldiydirect.com
Address: 2717 Gum Road, Seneca MO 64865, United States